
Harold's
In Columbia, Missouri, there is a beloved donut shop downtown called Harold’s Donuts. They have become iconic to the college town, beloved by kids, college students and grown ups.
Through an organization called Relevant Youth, I had an opportunity to work as an account manager for Harold’s. I lead a small team of students, held them and myself accountable to deliverables. Some weeks I juggled multiple hats, acting as an art director, researcher and social media planner. As challenging as it was, I learned that I love leading and now my goal is to be in a leadership position in my work.
CHALLENGE: Our client, Harold’s, wanted to increase their overall online presence. This included creating a more professional Instagram aesthetic, prioritizing emotionally driven content and spreading the culture of Harold’s online. The culture of Harold’s is playful, a bit rustic, but most importantly, community oriented.
SOLUTION: Our team created content to be professional and aesthetically on brand for Harold’s. Offline, we wanted to draw customers in to the brick and mortar store. Using a multitude of media, such as photography, video and graphic design, our team delivered.
In my time as an account manager for Harold’s I made a lot of documents, but this is the most important. This strategic plan I created was used as a guide for my team. I created this document in order to communicate with my team our project goals and to familiarize them with Harold’s as a brand. As simple as it is, we referenced this document in almost every meeting to ensure we were on track with deliverables and on brand. Use the arrows on screen or on your keyboard to navigate.
These photos were taken by our fabulous photographer, Erica Spies. I assisted on photoshoots and directed content.
Taylor Phillips, our graphic designer, executed these designs for Harold’s. I instructed her to created a brand standards because one did not exist. Our client also wanted some graphics to showcase their new espresso bar.